Shipping policy

KingenWear products are made to order. This means your item is produced after you place your order rather than being taken from a traditional warehouse shelf.

Processing and Delivery

Production and delivery times vary depending on the product, destination and fulfilment location.

The estimated shipping cost and available delivery options are shown at checkout for your location.

Tracking

When tracking is available for your shipment, you will receive tracking information after the order has been dispatched.

International Orders

KingenWear sells internationally where delivery is available through our store.

Orders may be fulfilled from different locations depending on the product and destination.

Customs and Import Charges

For destinations where customs duties, import taxes or other local charges apply, additional charges may be collected according to the rules applicable to the destination and the checkout method used.

Any charges not collected at checkout are the customer's responsibility unless applicable law requires otherwise.

Incorrect Address and Failed Delivery

Please check your delivery information carefully before completing your order.

If you notice an error, contact us as soon as possible.

We cannot guarantee that an address can be changed after fulfilment has started.